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Privacy Policy

 

Welcome to Livovario (hereinafter referred to as "we" or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our online store to purchase items such as benches, folding dining chairs, greenhouses, mobile workbenches, and outdoor dining table sets.

1. Scope of Application
This policy applies to all users who visit our website and purchase our products. It governs the processing of personal data related to the sale and delivery of our goods. By accessing our online store, you acknowledge that you have read and understood the terms of this policy. This policy applies solely to data collected through our online channels.

2. Information Collection and Cookies
We collect information necessary to provide our services. This includes personal details you provide voluntarily, such as your name, shipping address, email address, and payment information when placing an order.
We also use Cookies and similar technologies to collect technical data about your browsing behavior, device type, and IP address. Cookies help us remember your preferences and ensure the website functions correctly.

3. Information Usage and Sharing
We use your information to process transactions, manage deliveries, and provide customer support. We do not sell your personal data. However, we may share necessary data with trusted service providers strictly for operational purposes, such as:

  • Payment processors to facilitate secure transactions.

  • Logistics partners to deliver your benches, dining chairs, greenhouses, or workbenches.

  • IT support services to maintain website security.
    These providers are contractually obligated to protect your data and use it only for the services we request.

4. Data Storage and Cookies
Your data is stored on secure servers with restricted access. Regarding Cookies, we operate based on your knowledge and authorization. Upon your first visit, you are informed about the use of Cookies. You have the control to manage your Cookie preferences through your browser settings. You may choose to block or delete Cookies, though this may affect the functionality of our online store. By continuing to use our site without changing settings, you authorize our use of these technologies.

5. User Rights
You retain full rights over your personal information. You have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request that we correct inaccurate or incomplete data.

  • Deletion: Request the erasure of your data where it is no longer necessary for the purposes for which it was collected.

  • Withdrawal: Withdraw your consent for specific processing activities at any time.
    To exercise these rights, please contact us using the information provided in Section 10.

6. Legal Basis for Data Processing
We process your personal data in compliance with applicable privacy laws, including the GDPR (General Data Protection Regulation) and the Privacy Act 1988 (Cth), based on the following legal grounds:

Performance of Contract
Processing is necessary to fulfill the contract when you place an order. This includes processing your payment and delivering products like outdoor dining table sets or mobile workbenches to your designated address.

Explicit Consent
We rely on your explicit consent to send you newsletters and engage in marketing activities. You are free to opt-in or opt-out of these communications at any time.

Compliance with Legal Obligations
We process and retain certain data to comply with our legal obligations, such as tax reporting, accounting requirements, and regulatory compliance.

Legitimate Interests
We process data based on our legitimate interests to improve user experience, maintain the security of our website, and prevent fraud or misuse of our services.

7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We use encryption protocols (SSL) to safeguard sensitive information during transmission.

8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including satisfying any legal, accounting, or reporting requirements. Once the retention period expires, we will securely delete or anonymize your data.

9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page. We encourage you to review this policy periodically.

10. Contact Information
If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us:

Address: 613 VINSON VILLAGE EXT, DUBLIN, GA 31021-7908, US
Phone: +1 (240) 367-3858
Email: info@livovario.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)